Your profile holds your personal information on file with OS BENEFiTS. Most fields can be updated at any time. Here's how to access and edit them.
How to access your profile
From any page in the dashboard, click My Account in the top-right navigation
Select Profile from the dropdown menu
You'll land on the Your Account Settings page
What you can update
Field | Editable? |
First name | Yes |
Last name | Yes |
Email address | Yes |
Phone number | Yes |
Date of birth | Yes |
ZIP code | Yes |
Gender | Yes |
Role | Yes |
Location | Yes (if multiple locations exist) |
Employee class | No — set by your employer |
Hire date | No — set by your employer |
How to update your profile
On the Account Settings page, edit the fields you want to update under Basic Information
Phone numbers auto-format to (555) 123-4567 as you type
ZIP codes auto-format to 12345 or 12345-6789 as you type
Click Save Changes
You'll see a confirmation message: "Your account settings have been updated successfully."
Note: If the email address you enter is already associated with another account, an error will appear on the email field. Reach out to [email protected] for help.
What about my questionnaire responses?
Below your editable profile fields, you'll see your onboarding questionnaire responses — things like interests and preferences. These are read-only in your profile. To update them, click Retake Questionnaire to go through the onboarding flow again.
Need help updating your account?
Email: [email protected]
Call: (866) 486-8242
Hours: Mon–Fri, 8am–9pm EST