If you open enrollment and see an error message, or the Select Your Health Plan step won't load any plans, the page wasn't able to pull your plan options. Refreshing usually won't fix this one.
That tells us the issue is on our side. Email [email protected] and include:
Your full name and the email on your OS BENEFiTS account
A screenshot of the error message
What device and browser you're using (for example, iPhone / Safari)
If you're a manager writing in on behalf of an employee, include their name and account email too — that's exactly what our team needs to look into it.
We know enrollment is time-sensitive, so these get priority. If your enrollment window is closing soon, mention that in your email and we'll make sure your spot is protected.