If you're partway through enrollment (for example, page 5 of 6, the Voluntary Benefits step) and there's no Next or Skip button, or the button won't respond, you may be running into a page issue on our end — especially if you see the message:
"No voluntary benefits are available for your plan year."
If there's nothing to select and no way to continue, that's not something you did wrong. It's something our team needs to fix on your account.
Don't keep retrying — email us at [email protected] so our team can fix it directly. Please include:
Your full name and the email on your OS BENEFiTS account
Which enrollment step you're stuck on (for example, "page 5 of 6 — Voluntary Benefits")
A screenshot of the page, if you can grab one
Your progress saves automatically, so nothing you've entered is lost. Our team will get you unstuck and let you know as soon as you can finish enrolling.