OS BENEFiTS uses a magic link login — instead of a password, you'll receive a secure, one-time login link sent directly to your email. Here's how it works:
Go to the OSB Dashboard login page
Enter your email address in the Email address field
Click Send Login Link
Check your inbox for an email from OS BENEFiTS — the subject line will be "Your Magic Login Link"
Click the yellow Login to Dashboard button in the email — you'll be automatically signed in and taken straight to your dashboard
What to expect
After submitting your email, you'll see a confirmation message on screen: "Check your email for a login link."
The link is single-use and expires after a short window — use it as soon as it arrives
If the link has expired, go back to the login page and request a new one
If you don't see the email in your inbox, check your spam or junk folder
Having trouble logging in?
A few things to check:
Make sure you're using the email address associated with your OSB account
The magic link is rate-limited to 5 requests per minute — if you've requested multiple links, wait 60 seconds before trying again
If your email isn't recognized, an error message will appear below the email field — reach out to Pearl and we'll get it sorted
Need to use your benefits but don't have your ID card handy?
You don't need to log in to the OSB Dashboard to use your benefits. Your medical ID card is in the HealthWallet app (and a physical card is mailed to you), and your dental and vision cards live in the Delta Dental app. If you're at the pharmacy or a provider's office and can't pull up your card, call TouchCare at (866) 486-8242 (Mon–Fri, 8am–9pm EST) and they can help verify your coverage on the spot.
Remember: your coverage is active as of your effective date whether or not you have your card yet, and you should never pay out of pocket while waiting — reimbursement isn't available, so let your provider know your coverage is active and ask them to submit the claim once confirmed.
Need help accessing your account?
Email: [email protected]
Call: (866) 486-8242
Hours: Mon–Fri, 8am–9pm EST