Business needs change — whether you want to add a plan, stop offering one, or adjust your employer contributions, here's how changes to your company's benefit offerings work.
Adding new plans or benefit types
You can add new benefit offerings — additional medical plans, voluntary benefits like dental and vision, or add-ons like Teladoc — through the Benefits Setup Wizard in your dashboard (Admin → Manage Benefits → Set Up Benefits). Plans you're already offering appear as "Currently Offering" and can't be removed from that screen.
Removing or changing existing plan offerings
To stop offering a plan, cancel a benefit type, or change which plans your team can choose from, email [email protected]. We'll walk you through:
Timing — changes to plan offerings generally take effect at your renewal, so your employees' current coverage isn't disrupted mid-year
Impact on enrolled employees — if a plan is being discontinued, we'll help you plan how affected employees transition to another option
Communication — what to tell your team and when
Changing your employer contributions
Want to adjust how much your company contributes toward premiums? Contribution changes are also best made at renewal — reach out and we'll help you model the options before you commit.
Thinking about changing your offerings? The earlier you loop us in before your renewal, the more options you'll have.
Email: [email protected]
Call: (866) 486-8242
Hours: Mon–Fri, 8am–9pm EST